- .Keep in mind, Citrix does not support Mac OSX 10.6 or 10.7, so installing the latest Receiver version will not work with those operating systems. Click here to obtain an older Citrix receiver version if you are running on Mac 10.7 or earlier.
- Install the Citrix Receiver Workspace by following these steps: Input your computer user name/password here to approve installation. Do NOT click Add Account, just click continue to finish installation.
- After downloading Citrix Receiver, proceed to installation by opening the downloaded.dmg file. Click “Install Citrix Receiver” 4. Once the installation screen has appeared, click Continue. Click Continue and Click Agree.
- If your computer does not support installing Citrix Workspace App client, Bloomberg Anywhere is also available using HTML5. When using HTML5, your computer does not need to have Citrix Workspace App client installed. HTML5 client does not need anything installed to your computer other than an HTML5 compatible browser.
A typical Citrix environment can be so complex. What might seem like a simple problem in the Citrix Receiver can turn out to be very hard to troubleshoot. For instance, if a user’s Citrix Receiver is not launching applications, you need to consider a number of factors.
A lot of the solutions involve editing the Windows Registry—a high-risk operation that, if done wrong, can have serious consequences.
Generic USB Redirection after installing Citrix Receiver 12.7 for Mac on macOS High Sierra. Citrix Receiver for Mac does not require any explicit approvals to.
Citrix Receiver not Launching Applications: Misconfigured LogoffCheckSysModules registry value in HKLM
When published applications don’t launch and the user doesn’t see any error message, then admins don’t see any entry that stands out in the Event Log of your Citrix server. One of the places you’ll want to check is the value of LogoffCheckSysModules. This is found in the registry subkey:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The value of this registry key SHOULD NOT contain the executable for the application the user is attempting to launch. If the name of the executable in question is there, create a backup of the registry key and then remove the executable’s name from the key.
Application launch attempts in a published desktop get disconnected
When you attempt to launch a published application from a published desktop, that action may disconnect the session of the published desktop. That’s because Citrix receiver is configured by default to reconnect all open sessions upon launch.
To make the application launch succeed, you need to change the value of the WSCReconnectMode key from 3 to 0 in one of the following:
- 64-bit system: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixDazzle
- 32-bit system: HKEY_CURRENT_USERSOFTWARECitrixDazzle
Application not given enough time to launch
Some launch-related issues occur because certain applications need more time to launch. There are two registry key values you can change that might remedy the problem. Both are in the registry key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI
The first is LogoffCheckerStartupDelayInSeconds. Try setting this initially to 10 seconds and then increase by 10 seconds until 600 seconds.
The second one is ApplicationLaunchWaitTimeoutMS. Try setting this initially to 10,000 milliseconds and then increase up to 30,000.
Notice that, for these two registry key values alone, much time can be spent trying out different values. And these are just some of the many possible causes why Citrix Receiver is not launching applications.
Citrix Receiver not Launching in Windows 10
Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications. If your Citrix Receiver is not launching in Windows 10, mentioned below are the steps you can undertake to fix these errors.
1. Refresh Citrix Receiver applications.
Click on the drop-down next to your name in the upper-right corner of the menu, and click Refresh Apps.
2. Allocate full permissions to the user count being used.
Assign full permissions for the user account under HKEY_USERUSER_SIDSOFTWARECitrix on the client machine.
3. Download the latest available version to prevent compatibility issues.
Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. Compare it with the latest available version and download a new one if it does not match.
4. Reset the Citrix Receiver if everything else fails. This might cause accounts, apps, and cached files to be removed.
Navigate to Receiver icon >> Advanced Preferences >> Reset Receiver. A prompt appears, asking if you want to reset the receiver. Click Yes, Reset Receiver and type the URL remote.ptlgateway.net in the popup box that appears next. Enter your credentials again.
Avoid Citrix receiver not launching applications issues for good with Parallels RAS
To avoid Citrix Receiver application launch issues for good, shift to Parallels® Remote Application Server (RAS). Parallels RAS is a virtual application and desktop delivery solution with a much simpler architecture. Complex issues like those mentioned above are eliminated from the client-side and can usually be addressed by simply reinstalling or restarting the Parallels Client. In addition, users can also switch to the HTML5 Client until any issue is resolved.
Don’t just take our word for it—try it out yourself. Download your 30-day Parallels RAS trial now and say goodbye to all your application launch issues.
References
Geekworldinc | http://geekworldinc.blogspot.com/2014/02/
Lowell Vanderpool [YouTube video]| https://youtu.be/_U78iAem3uo
Citrix Receiver App For Mac
Carl Stalhood | https://www.carlstalhood.com/virtual-delivery-agent-vda-7-15-ltsr/
Work Anywhere | http://www.waw.raidghost.com/index.php/news-it-waw/blogueurs-follow/1363-virtual-delivery-agent-vda-712
Poppelgaard | https://www.poppelgaard.com/author/admin/page/110
Problem:
Cloud application is not starting or takes longer than expected to launch when using a MAC.
(Windows users, please click here for help)
***Be sure that you have already completed all of the steps in the article here before continuing to the following suggestions. If you are still experieincing issues, please continue below***
Ensure that your Mac has the latest Updates installed
- To install Mac updates, select the Apple at the top left of your machine and choose “About this Mac” - then choose Software Update.
**Note this will NOT upgrade your current OS to the latest OS released, it will simply install any needed updates for your current OS. An upgrade may be available to purchase from the App store to upgrade your Mac to the latest OS.
- After installing all Mac updates, or verifying your Mac is up-to-date, please verify you are running on the latest version of the Citrix Receiver as well. To do so, locate the Citrix icon at the top right of your screen as shown below. Simply right click and choose about to see your version.
- Click here to see the latest Citrix Receiver version that is available. If the version available is newer than the version installed on your Mac, Download and Install the latest version. ***Keep in mind, Citrix does not support Mac OSX 10.6 or 10.7, so installing the latest Receiver version will not work with those operating systems. Click here to obtain an older Citrix receiver version if you are running on Mac 10.7 or earlier. HOWEVER, it is highly recommended that you upgrade your Mac to the latest OS because the older Citrix Receiver is no longer supported.
Review your Devices and Printers
Checking your printer list and reducing it can make an impact on connection time. This is relevant because when connecting to our servers, Citrix maps each device that is installed locally. If there are numerous devices or devices no longer found, this could potentially impact your application’s launch time. Within your Mac, please verify the number of devices that are installed on your machine. This information can be found by going to system preferences.
Latest Citrix Receiver For Mac
- Select the Apple at the top left of your machine and choose System Preferences - Printers and Scanners
- Review the list of devices you have installed
- Remove any devices that you do not currently use by simply highlighting the device and selecting the minus button.
Change the Screen Resolution in your Citrix settings
Some Macs have various screen resolution sizes, and sometimes have difficulties connecting to the server because of this.
- To set a screen resolution, log into https://cloud.designmanager.com
- Click on the Settings option.
- Within the User Experience section, use the drop down to change the Window Size.
- By default this is set to “Seamless”. We recommend changing this to a set screen size; for example, 1280 X 1024. This ensures a set screen size when connecting to the server and can drastically improve connection times. BE SURE to click SAVE after these changes have been made.
NOTE: when launching the program you’ll notice the application will open in its own separate window; to make it full screen, simply click the green expand button at the top right of your Mac for a full screen experience.
If you’re still experiencing problems connecting to your application, Contact Support.